My Test Email Links Are Not Working

Why this matters

If you click a link in a test email and it no longer works, this is expected behavior, not a bug.

Links in test emails are automatically disabled after 15 minutes. This protects your account while a campaign is still a draft.

How to keep your links working longer

To benefit from a longer validity period, two conditions must be met:

• Your sending domain is authenticated (see Authenticating your domain).
• Your tracking links are validated (see Tracking and bounce domains).

Authentication lets our system confirm that you are the rightful owner of the domain you're sending from.

Alternatives

• Send to a "test" list. Create a list (for example, "Test") with your own addresses and send your campaign to it directly. Links in sent campaigns are not disabled, so they'll keep working.
• Share a permanent web version. To share a campaign on social media or your website, use the [showemail] function in your campaign. It generates a permanent link to the web version of your email.

Related articles

• Authenticating your domain - Required for longer link validity
• Tracking and bounce domains - Validate your tracking links
• Testing your campaign - Send test emails