Cakemail
Account Settings

Exporting Your Data

Plan availability

Exports are available from the Growth plan. They are not included in the Free plan.

Why this matters

When you export your contacts or your campaign reports, the file is prepared and collected in one place: the Exports center. From there you can find and download everything you've exported, without having to recreate it.

Where to find your exports

In the left menu, go to Settings ▸ Exports. You'll see a list of your exports with:

  • Activity: the type of export (for example, Contact list export or Campaigns reports exports).
  • Details: what was exported (for example, the list name and number of contacts).
  • Created On: when the export was generated.
  • User: who created it.

What you can export

  • Contact list exports: created when you export a list's contacts. See Exporting a contact list.
  • Campaign report exports: created from your campaign reports.

Downloading an export

Open an export from the list to download its file.

Troubleshooting

My export isn't in the list

  • Large exports can take a few minutes to be prepared. Refresh the page and check again.
  • Confirm the export was actually started (from the contact list or campaign report).

I can't export

  • Exports require a Growth plan or above.
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