# Updating Your Organization Profile
## Description

Your company profile settings need to be up to date before sending your first campaign, as the law requires a physical address in every campaign.

<Callout type="info" title="This address appears at the bottom of your emails">
The physical address you enter in your company profile is automatically added to the **footer of every email you send**. This is what keeps your campaigns compliant with anti-spam laws (such as CAN-SPAM and CASL), which require a valid postal address in every message. Your recipients see this address, so make sure it's accurate and kept up to date.
</Callout>

## Why This Matters

- **Legal compliance**: a physical address is required in every campaign by law
- **Professional appearance**: complete profile information inspires trust
- **Contact information**: provides recipients with legitimate business details

## Step-by-Step Instructions

To update your company profile, follow the instructions.

<Stepper>

1. Go to the Settings menu, click on **Organization Profile**.

1. Click on the **pencil button** to edit each section
</Stepper>

![Organization Profile page showing the editable sections — Logo, Organization name, Address, Phone number, and Website — each with a pencil edit button](/images/account-settings/updating-my-company-profile.png)

## Fields you can edit

- **Logo** (required, shown publicly)
- **Organization name** (required)
- **Address** (required): address lines, city, state/province/region, country, and postal code — this is the address shown in your email footer
- **Phone number** (recommended)
- **Website**

<Callout type="info">
Brand **colors** (used on your confirmation pages and for Smart branding) are set separately in **Brand Kit**. See [Configuring your brand](/en/docs/account-settings/configuring-your-brand).
</Callout>

## Best Practices

- **Keep information up to date**: Update details whenever your company information changes
- **Complete all fields**: Fill out all relevant fields for a professional appearance
- **High-quality logo**: Use a clear and professional logo image
- **Accurate address**: Ensure your physical address is correct and current
- **Valid contact information**: Provide working phone numbers and website URLs

## Troubleshooting

**Unable to upload your logo**

- Use a PNG or JPG file.
- Keep the file size reasonable and the image dimensions clear.
- Try converting the image to PNG.

**Address validation errors**
- Include all required fields
- Use standard address format
- Avoid special characters
- Check postal code format

**Changes are not saving**
- Click "Save" after each modification
- Check for validation errors
- Ensure all required fields are filled
- Try editing one field at a time

**Cannot edit company information**
- Confirm you have administrator privileges
- Check if account is suspended
- Ensure fields are not locked by organization
- Contact account owner for permissions

**Website URL not accepted**
- Include full URL (https://...)
- Remove trailing spaces
- Ensure URL is publicly accessible
- Use standard domain format

## Related Articles

- [Managing your brand colors](/en/docs/account-settings/configuring-your-brand) - Customize your brand appearance
- [Adding your physical address](/en/docs/campaign-creation/adding-your-physical-address) - Include required address information
- [Adding and editing users](/en/docs/account-settings/adding-and-editing-users) - Manage team access
- [First steps](/en/docs/first-steps) - Getting started guide
- [Setting up and managing sender emails](/en/docs/senders/managing-senders) - Configure sending addresses